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Enhancing Digital Collections with Cualitywork
At Cualitywork, we continually enhance our platform to empower financial institutions with the latest in digital collection technology. Our app now supports advanced features designed to elevate your field operations for efficiency, compliance, and measurable results.
Integrated Communications
Effortlessly connect with borrowers using our built-in dialer, SMS, WhatsApp, and voice calls — all from a single platform to maximize contact rates.
Smart Case Management
Dynamically filter, sort, and prioritize cases to focus agents on high-value and overdue accounts, optimizing workload distribution.
Visit Tracking & Verification
Capture geotagged timestamps for every field visit, ensuring transparency, compliance, and informed follow-ups.
Seamless API Integration
Connect Cualitywork with any existing collection CRM or backend system using robust APIs for unified workflows and data synchronization.
Performance Monitoring
Access real-time dashboards and downloadable Excel reports to summarize agent performance and drive continuous improvement.
Scheduling & reminders
Field agents can schedule future visit and set reminders.