Cualitywork is the most comprehensive app for three use cases - Field Sales, Field service & Field Collection. It has three components 1) Field Employee Management suite 2) Customer & Prospect management suite 3) Records management suite. We also have intutive reports and dashboards that cut across these three suites and provide a deep insight on your field operations

We cover the entire lifecycle including on-boarding, daily attendance, shifts, over-time, leaves, performance tracking, reimbursement claims & targets/achievement

1) Aggregate all customer queries across websites, SEO & social media campaigns, e-mail outreach & outbound calls. 2) Aggregate all complaints in one place. Auto-register complaints from existinng customers through whatsapp bots 3) Auto-assign leads & complaints to field sales & technicians 4) Customer notifications for appointments

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Cualitywork provides various options to track the hours spent by the employee at work. There is a simple option to clock in and clock out using the app. This action captures the time and location of the employee at starting & ending their shift. You can add more functionality to this basic attendance process including 1) Click a selfie at the time of clock-in and clock-out 2) Put a geo-fence so that people can only clock-in & clock-out from designated locations 3) Put a geo-fence for each branch 4) Put a geo-fence so that people can only clock-in & clock-out either from their home address or their branch office location 5) Put an automated clock-out feature if they leave the geo-fence

Cualitywork allows the admin to set the following rules for attendance 1) Normal shift hours 2) Minimum hours to be worked for full day attendance 3) Minimum hours to be worked for half day attendance 4) Rules for over-time calculation

Yes, Cualitywork can auto-calculate hours worked including normal hours & overtime

Easily create balanced, cost-effective schedules in minutes from any device. ◆ Publish personalised shift information to your team via push notification, email, and SMS. ◆ Fill open shifts easily by pushing alerts to your team and letting them pick up available shifts. ◆ Approve leave from your mobile easily so you're never caught off guard. ◆ Quickly approve employee shift swaps and shift changes in seconds straight from a mobile device. ◆ Manage team communications easily in one place: broadcast announcements, assign tasks to specific individuals / shifts, and get confirmation that your team has seen it.

Organization admin can set the leave policy and schedule from the admin portal. They can upload a leave policy, set normal work hours, weekly offs, public holidays and various categories of leaves along with assigned quota for employees.